Information provided by The Australian Government in the My Aged Care sector newsletter, Issue 2020/22
It has come to our attention that a client of an ACAT in WA has received a phone call from someone claiming to be from My Aged Care. The caller asked for $25 and bank details to register the client for My Aged Care.
We have asked that this incident be reported to the Australian Competition and Consumer Commission.
Please be advised of this event and be aware that this is not how My Aged Care operates – there is no cost to register. You should also report any suspicious activity to us and we will notify the department.
Information on scams and the process to report them is available at ‘Scamwatch”.